Five emerging trends in design thinking for 2020

As we enter 2020, here are some emerging themes in the human-centered design landscape. From a "back-to-basics" focus on the fundamental mindsets and skills to a growing awareness of the role of equity in design, here are some trends to watch in the next decade.

Using design thinking to connect the physical and digital at the Rijksmuseum: an interview with Shailoh Philips

Last week I had the honor of interviewing Shailoh Philips, who worked for the last two years setting up the Media Lab at the Rijksmuseum in Amsterdam, about a project titled Augmenting Masterpieces. The project explores connections between the physical and digital within the gallery space, and aims to build a theoretical framework for digital interfaces in a museum context from a human-centered design approach.

Design thinking on the run: using rapid methods at the Getty Research Institute

This guest post is from Liz McDermott, Managing Editor of Web & Communications at the Getty Research Institute (GRI). This post discusses how, with little time and limited resources, a team at the GRI used rapid methods and tools from the design thinking process to answer the question, "How can we make visitors in our galleries aware that we have a mobile tour available?"