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Category: Case Studies

Using design thinking to connect the physical and digital at the Rijksmuseum: an interview with Shailoh Philips

Last week I had the honor of interviewing Shailoh Philips, who worked for the last two years setting up the Media Lab at the Rijksmuseum in Amsterdam, about a project titled Augmenting Masterpieces. The project explores connections between the physical and digital within the gallery space, and aims to build a theoretical framework for digital interfaces in a museum context from a human-centered design approach.

Discovering design in every nook and cranny: the V&A Museum Residency Programme

This guest post is from doctoral candidate, Saskia Coulson, and describes her journey of using design research to explore residency programs in museums. She explains how museum residency programs can be used as a lens to think about the traditional and emerging frameworks of design. This is then explored through a recent example of research she conducted on the V&A Museum Residency Programme in London.

Prototyping exhibition web pages at the Getty: designing for online and onsite visitor needs

In January 2014, a cross-departmental team of designers, producers, editors, curators, and senior staff at the Getty kicked off an intense two-week effort to redesign and re-engineer the Getty’s exhibition web pages. In this guest post, Ahree Lee, Senior User Experience Designer in the Web Group at the J. Paul Getty Trust, covers the process they followed, some of the key findings, and how the project is moving forward.

Interview with Emily Lytle-Painter of the J. Paul Getty Museum

For this post, I spoke with Emily Lytle-Painter, the education technologist at the J. Paul Getty Museum in Los Angeles and the woman behind @MuseumofEmily on Twitter. Emily was an enthusiastic participant in a design thinking workshop at the Getty this past summer, and I wanted to check in with her to hear how things were going.