Tag: change management

Managing up design thinking: 5 steps for promoting human-centered design in museums

“How do I get our director/my boss/the curators/my colleagues on board with the design thinking process?” This question touches on one of the most demanding aspects of human-centered design in museums: promoting change. In this post, I share five steps for managing up design thinking in museums.

Dana Mitroff Silvers May 3, 2016 1 Comment

Selling the benefits of design thinking to your organization

This guest post is from Jack Ludden, Head of the Web Group and New Media Development at the J. Paul Getty Trust. Jack and his team help the entire Getty organization better manage, transform and present content on a multitude of digital distribution channels.

“This will never work here”: six strategies for facing internal resistance to design thinking

As I work with museums on how to integrate design thinking into their ongoing processes, I find myself spending a lot of time talking with my peers about the resistance—and […]

Design Thinking for Museums

Human-centered design in mission-driven organizations

Tag: change management

Managing up design thinking: 5 steps for promoting human-centered design in museums

Selling the benefits of design thinking to your organization

“This will never work here”: six strategies for facing internal resistance to design thinking