Tag: visitor experience

Design sprints for visitor experience advocacy: 5 lessons from the British Museum

This is the second in a two-part series about running design sprints in museums. This post examines how the British Museum is experimenting with design sprints in the Product Development Group.

Dana Mitroff Silvers August 26, 2016 3 Comments

Lean and smart human-centered design: three lessons from the Grand Rapids Art Museum

How is design thinking being implemented in smaller museums? Recently I spoke with Jon Carfagno, the Director of Learning and Audience Engagement at the Grand Rapids Art Museum, or GRAM, about how the museum is taking a human-centered approach to the development of everything from strategic planning to in-gallery experiences.

Design Thinking for Museums

Human-centered design in mission-driven organizations

Tag: visitor experience

Design sprints for visitor experience advocacy: 5 lessons from the British Museum

Lean and smart human-centered design: three lessons from the Grand Rapids Art Museum