Minimizing the Einstellung Effect in Design Thinking: How to Arrive at Innovative Solutions by Diminishing Cognitive Bias
The Einstellung Effect—when preexisting knowledge or experience prevents us from considering alternative possibilities to a problem—can seriously impede a team’s innovation capacity. Here are some small steps to mitigate its effects.
Join the conversation about design thinking and design sprints in museums
Are you curious to hear from other practitioners who are dipping their toes into the waters of design thinking and human-centered design? We've launched a new LinkedIn group and have started a Twitter hashtag for professionals to share stories, ask questions, and join the conversation.
Design sprints for visitor experience advocacy: 5 lessons from the British Museum
This is the second in a two-part series about running design sprints in museums. This post examines how the British Museum is experimenting with design sprints in the Product Development Group.
Design sprints for content development: How Phoenix Art Museum ran a design sprint
For a series of printed visitor guides, The Phoenix Art Museum adopted an innovative approach to content development: a design sprint. For this post, I interviewed Christian Adame, Assistant Education Director, about the sprint and what they learned.