Workshops + Consulting


Leverage design thinking to enhance your visitor experience, address issues of equity and inclusion, develop new programs, and solve complex problems

Design thinking makes you feel like a superhero. It’s empowering and deeply satisfying. (It’s helped me) build empathy, embrace the unknown, and foster effective communication..

Susan Edwards, Hammer Museum

Please note: As of fall 2020, we are only taking on a select number of limited engagements. Contact us to discuss your project.

We develop and facilitate custom workshops, trainings, and sprints in design thinking, a codified, repeatable process for problem-solving, creativity, and innovation. We also offer research and strategy services to help cultural institutions build successful and engaging programs, offerings, and experiences.

From museums to archives, we work with a wide range of clients. A common theme in our work is a passion for human-centered solutions combined with our subject matter expertise in museums and cultural institutions.

Clients include the National Gallery of Art, J. Paul Getty Trust, Denver Museum of Nature & Science, and The Wallace Foundation.

Our workshops help you:

  • Catalyze new ways of approaching and solving complex institutional challenges
  • Instill a visitor- and audience-focused approach and mindset
  • Unlock creativity and innovation through a codified, repeatable process
  • Save time and resources by developing and building the right things
  • Capture compelling insights about visitors and audiences to guide important decisions

Our values:

The values that we incorporate into our workshops include:

  • People First: start with humans, not technologies, tools, or policies
  • Collaboration: teams are better when they work together, harnessing the diversity and complexity of the group
  • Have Fun: we believe that people do better work and are more creative when they are having fun, and as such, we incorporate activities, games, and a playful approach to all of our engagements
  • Iterate + Experiment: this is not a one-shot process; it’s iterative and cyclical
  • Bias Toward Action: we focus on doing, not endless meetings, talking, and over-thinking
  • “Yes, And:” this is about accepting colleagues’ ideas and building on them


Bring design thinking to your institution.


The design thinking bootcamp was a turning point for my team. It solidified a way of working that is more open and transparent, and has given us a systematic and proven working method.

Lynn Russell, National Gallery of Art