Workshops + Consulting


Leverage design thinking to enhance your visitor experience

It was so hands-on and frankly the best workshop I have ever participated in.

Lucie Paterson, Australian Center for the Moving Image

We develop and facilitate custom workshops and trainings in design thinking, a codified, repeatable process for problem-solving, creativity, and innovation. We also offer user research services to help museums build successful and delightful products, programs, and experiences.

From national museums to public media organizations, we work with a wide range of clients. A common theme in our work is a passion for human-centered solutions combined with a deep understanding of the unique needs of museums and mission-driven organizations.

Clients include the Smithsonian’s National Air and Space Museum, J. Paul Getty Trust, Denver Museum of Nature & Science, and Indianapolis Museum of Art.

Our workshops help you:

  • Catalyze new ways of approaching and solving complex challenges
  • Instill a visitor-focused, user-centered approach and mindset
  • Unlock creativity and innovation through a codified, repeatable process
  • Save time and resources by developing and building the right things
  • Capture compelling data about visitors and audiences to guide important decisions

To learn more, visit our site Designing Insights, or contact us.

The workshop was a turning point for my team. It solidified a way of working that is more open and transparent, and has given us a systematic and proven working method.

Lynn Russell, National Gallery of Art