Our Publications

Mitroff Silvers, D. Using Improv in Design Sprints to Build More Creative and Collaborative Teams. In J. Knapp and J. Zeratsky (eds), Sprint Stories. October 2019.

Mitroff Silvers, D. Using “Reverse Thinking” in an Unconventional Design Sprint at the National Gallery of Art. In J. Knapp and J. Zeratsky (eds), Sprint Stories. August 2019.

Mitroff Silvers, D. The #FutureMuseum Project: Experience-Driven and People-Centered. In G. Chamberlain (ed), Museum-iD Magazine, issue 22. London: Museum Identity Ltd. Spring 2018.

Mitroff Silvers, D. Quick wins for building empathy with visitors: 4 hacks inspired by School Retool. Guest blog post on the American Alliance of Museums site. February 2018.

Mitroff Silvers, D. Why Play Is Essential to the Design Thinking Process. In Design Thinking Live: 30 Perspectives on Making Innovation Happen, in C. Meinel, U. Weinberg, and T. Krohn (eds). Hamburg: Murmann Publishers. September 2017.

Mitroff Silvers, D. How Might We Embed Design Thinking into a Museum? In G. Farnell (Ed), The Museum Blog Book. Edinburgh: MuseumsEtc. January 2017.

Mitroff Silvers, D. Running design sprints in museums: 5 lessons from the British Museum’s Product Development Group. In J. Knapp and J. Zeratsky (eds), Sprint Stories. August 2016.

Mitroff Silvers, D. How Phoenix Art Museum Ran a Design Sprint . Guest blog post on Art Museum Teaching. May 23, 2016.

Mitroff Silvers, D., Hamley, B., Trinh, Y., Lytle-Painter, E., Ludden J., Lee, A., From Post-its to Processes: Using Prototypes to Find Solutions. In Museums and the Web 2014, N. Proctor & R. Cherry (eds). Silver Spring, MD: Museums and the Web. February 1, 2014.

Mitroff Silvers, D., Rogers M., and Wilson M, Design Thinking for Visitor Engagement: Tackling One Museum’s Big Challenge Through User-Centered Design. In Museums and the Web 2013, N. Proctor & R. Cherry (eds). Silver Spring, MD: Museums and the Web. February 1, 2013.

Mitroff Silvers, D. Embedding Design Thinking in MuseumsGuest blog post on March 17, 2015.

Mitroff Silvers, D. Design Thinking: A Powerful Tool for Your NonprofitGuest blog post on Nonprofit Technology Network. August 1, 2013.

Mitroff Silvers, D. Design Thinking in Museums: Stepping into the Continuum of InnovationGuest blog post on May 23, 2013.

Books on Design Thinking and Human-Centered Design

(Listed in order of publication date)

Ferguson, D. Beyond the Prototype: A roadmap for navigating the fuzzy area between ideas and outcomes. (2019). Texas: Voltage Control.

Liedtka, J., Salzman, R., & Azer, D. (2017). Design Thinking for the Greater Good: Innovation in the Social Sector. New York: Columbia University Press.

Knapp, J., Zeratsky, J., & Kowitz, B. (2016). Sprint: How to Solve Big Problems and Test New Ideas in Just Five Days. New York: Simon & Schuster.

Banfield, R., C. T. Lombardo, & T. Wax (2015). Design Sprint: A Practical Guidebook for Building Great Digital Products. Sebastopol: O’Reilly Media.

Sutton, R. & H. Rao (2014). Scaling Up Excellence: Getting to More Without Settling for Less. New York: Crown Business.

Giudice, M. & C. Ireland (2014). Rise of the DEO: Leadership by Design. San Francisco: New Riders.

Gothelf, J. (2013). Lean UX: Applying Lean Principles to Improve User Experience. Sebastopol: O’Reilly Media.

Kelley, T. & D. Kelley (2013). Creative Confidence: Unleashing the Creative Potential Within Us All. New York: Crown Business.

LUMA Institute (2012). Innovating for People: Handbook of Human-Centered Design Methods. Pittsburgh: LUMA Institute.

Doorley, S. & S. Witthoft (2012). Make Space: How to Set the Stage for Creative Collaboration. Hoboken: John Wiley & Sons, Inc.

Ries, E. (2011). The Lean Startup: How Today’s Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses. New York: Crown Business.

Liedtka, J. & T. Ogilvie (2011). Designing for Growth: A Design Thinking Tool Kit for Managers. New York: Columbia University Press

Gray, D., Brown, S., & Macanufo, J. (2010). Gamestorming: A Playbook for Innovators, Rulebreakers, and Changemakers. Sebastopol: O’Reilly Media.

Martin, R. L. (2009). The Design of Business: Why Design Thinking is the Next Competitive Advantage. Boston: Harvard Business Press.

Kelley, T. (2005). The Ten Faces of Innovation: IDEO’s Strategies for Defeating the Devil’s Advocate and Driving Creativity Throughout Your Organization. New York: Doubleday.

Kelley, T., & J. Littman. (2001). The Art of Innovation: Lessons in Creativity from IDEO, America’s Leading Design Firm. New York: Currency/Doubleday.